SHELL EPE | the Hague
An integral work environment design for Shell EP Europe (EPE)
The development of the EPE working environment is set against the background of a major restructuring of the Shell EPE organization. By consolidating the activities of three organizations (Expro, NAM and Norske Shell), Shell EPE is shifting its efforts from national to pan-European level. By shifting operations to a higher aggregation level, Shell was able to improve quality and reduce costs.
The EPE work environment had to be adapted to increase the congruence between (new) organizational goals, ICT tools, physical work environment and working method. By using an integrated approach, in which the physical working environment, ICT tools and working methods were considered in conjunction, it was possible to achieve important synergy benefits:
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Cost savings through standardization of processes and systems
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Reduce the lack of expertise by enabling expertise and resources to be deployed independently of the physical location
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Increased efficiency and fewer delays in processes through real-time collaboration
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Improve the effectiveness of virtual teams by providing them with global access to data and information
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Increase flexibility and responsiveness so that you can respond more quickly to new opportunities and developments
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An environment in which cultural values are reflected and which shows appreciation for employees
'The EPE work environment is very much in line with the positive behaviours that Shell EPE wishes to encourage. It is an environment where challenges and problems can be collectively embraced and solved.
Perhaps most importantly, it is a work environment whee information can be shared with others so that problems and challenges can be anticipated and ideas can be captured and developed. As such this is the first EPE office where the work environment has been designed to enable staff and teams achieve EPE’s aims.'
- Paul Knowland
Shell EPE
