EXPERTISE
From question to solution
Every organisation faces its own challenges in terms of premises, the working environment and change. Nassau supports organisations in developing and implementing future-proof solutions that contribute to better collaboration, greater job satisfaction and a more efficient use of the working environment.
We combine research, scientific insights and practical experience with knowledge from various disciplines, such as occupational and organisational psychology, management, accommodation, technology and design. By bringing this expertise together, we develop integrated solutions that are not only substantively sound but also aligned with practical reality.
Whether it concerns research, strategy, concept development, implementation or evaluation: depending on the requirements, we support organisations throughout the entire process or at a specific stage.
We work for organisations in the public sector, healthcare and the private sector, ranging from small-scale accommodation issues to organisation-wide change programmes.
OUR METHOD
From insight to result
Sustainable change to the work environment is not achieved in a single step. Together with our clients, we go through a structured process in which research, strategy, design, implementation, and evaluation are aligned. This creates a solution that fits the organization and delivers lasting results.
Research and insight
A good process begins with a clear understanding of the question. We explore the background, the context and the ambitions, and examine the current situation: how the organization works, collaborates and uses the work environment. This creates an objective picture of opportunities, bottlenecks and needs.
01
Resources and methods
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Organizational and working-style analyses
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Workplace and occupancy research
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Interviews and workshops
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Activity and work-process analyses
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User and employee research
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Office environment / home workspace monitor
02
Strategy and vision
Based on the research findings, we develop a coherent vision and strategy, which we translate into a future-proof accommodation and working environment concept that aligns with both the organisation’s objectives and day-to-day practice.
Resources and methods
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Organizational and workplace strategy
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Real estate strategy
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Governance and working agreements
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Vision development
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Hybrid working strategy
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Scenario and capacity development
03
Accommodation and working environment
A working environment must be tailored to the organisation’s activities, people and ambitions. Together with clients, users, designers and other stakeholders, we develop the concept into a concrete, feasible solution; where necessary, we also provide guidance on the decision-making process, the further development and the implementation.
Means and methods
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Accommodation and work environment concepts
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Program of requirements
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Interior design concepts
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Design guidance
Activity-related work (ABW)
Functional design
Capacity and occupancy issues
User participation
04
Implementation and change
A new working environment can only be successful if staff understand, use and embrace it. That is why we guide the organisation through the implementation process, using communication, co-creation, workshops, training sessions and support for managers and ambassadors.
Means and methods
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Project and program management
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Change communication
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Ambassador programs
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Coaching of managers
Change strategy
Implementation guidance
Training and workshops
User participation
05
Evaluation and embedding
By evaluating how the working environment is used and experienced, we gain an understanding of what works well and where there is room for improvement. We support organisations in monitoring results, evaluating the working environment and embedding new working practices, so that the investment continues to add value in the long term.
Means and methods
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Post Occupancy Evaluation (POE)
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Occupancy rate study
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Monitoring
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Follow-up and optimization strategies
User evaluations
Impact measurements
Ensuring compliance with the working method
Governance approach
BUILDING BLOCKS
What a project with Nassau delivers
A project with Nassau delivers more than a beautifully designed office. Research and our own practical experience consistently point to the same eight factors. These are the building blocks we use to develop work environments, and this is where your organization makes concrete progress.
Wellbeing
Employees work in a healthy, safe, and comfortable environment that supports vitality, concentration, and job satisfaction.
Efficient
Employee experience, occupancy, flexibility, and real estate costs are brought into optimal balance with each other.
Functionality
Workspaces and facilities align with diverse activities, working styles, and forms of collaboration.
Connection
Meeting, collaboration, knowledge sharing, and social cohesion among employees are given room in the work environment.
Identity
The work environment makes the organization's identity, culture, and ambition visible and is inspiring for employees.
Development
The environment stimulates curiosity, innovation, knowledge exchange, and the personal development of employees.
Sustainable
The work environment is future-proof, with attention to health, circularity, energy use, and social responsibility.
Inclusive
The work environment is accessible to everyone and offers room for diverse working styles, needs, and talents.
The building blocks are not a checklist, but a framework for consideration. Which building blocks take priority depends on the organization, the people, and the ambitions. That's why we don't develop standard solutions, but future-proof work environments in which organization, people, technology, and the physical environment reinforce each other.
FEATURED PROJECT
Real innovation starts with people
"The future of work is about developing an attractive working community,
by promoting involvement, cooperation and creativity."
GET TO KNOW US
Successful change starts with a good conversation
Whether it concerns a strategic real estate question, a new work environment, or guidance through a change process: every organization has its own challenges and ambitions.
We would be happy to get to know you, listen to your question, and think along about an approach that suits your organization.