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Defensie | Resultaat gericht samenwerken en flexibel gebruik van faciliteiten en digitale hulpmiddelen helpen Defensie om doelmatigheid te verbeteren. PROJECTS MINISTRY OF DEFENSE | GSW Networked Cooperation at the Ministry of Defense The Dutch Ministry of Defense, consisting of more than 60,000 employees, is at the heart of society, is constantly changing and works closely with other ministries, departments and organizations. The introduction of the concept of Networked Cooperation (GSW) was a logical step for the Dutch Ministry of Defense to further improve mutual cooperation and responsiveness to stakeholders (Ministries, society). New Office Standard for the State In recent decades, people have started to work more flexibly. Partly as a result of this, offices are more often vacant. Within the government, including Defense, the average occupancy rate of offices is between 40 and 50 percent. Even during peak periods, the average occupancy often does not exceed 60 percent. The government then decided to discourage investment in office space and facilities by setting a new standard for the use of government offices. This standard assumes seven workplaces for ten full-time employees. The Defense organization also wants to make efficient use of available office space and is striving for the standard of central government. A reduction in workplaces saves costs and also an opportunity to modernize further, with possibilities for working independently of place and time (GSW, Revised Defense Master Plan, 2014). 'I am convinced that through result-oriented cooperation and flexible use of available facilities and digital tools, the efficiency and effectiveness of our organization has increased' . Erik Akerboom - Secretary General for Defense BACK TO PROJECTS Main reasons for introducing GSW were: Increase employee satisfaction and be an attractive employer. With GSW, the employee with his craftsmanship is central. GSW stands for talent development and better use of knowledge and skills for organizational purposes. Employees are also given more space to find a balance between work and private life. Increase efficiency with result-oriented working (result agreements for higher production and quality). Collaborate more effectively by making information more accessible and empowering employees to work smartly and with modern tools. Savings through more efficient use of available resources. Among other things, by making more efficient use of office workplaces and by reducing travel distances. Advice to Central Administrative Staff Nassau advised the Central Administrative Staff of Defense on the interpretation and implementation of Networked Cooperation on the basis of concepts such as result-oriented cooperation, flexible use of available facilities and use of digital means. In addition, Nassau developed a series of manuals for various target groups within the Ministry of Defense in collaboration with the Executive Staff and the Communication Department, in which the background, vision, added value of Networked Cooperation and implementation guidelines are explained in detail. BACK TO PROJECTS

Nassau | Workplace Strategy & Design | Disclaimer van Nassau DISCLAIMER Nassau pays the utmost care to the reliability, completeness and timeliness of the data on its website. However, inaccuracies and omissions may occur. Nassau provides this website as a general service to the public and is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within this website. While the information contained within this website is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and up-to-date. Although this website may include links providing direct access to other Internet resources, including websites. Nassau is not responsible for the accuracy or content of information contained in these sites. Links from this website to third party sites do not constitute an endorsement by Nassau of the parties or their products and services. The appearance on this website of advertisements and product or service information does not constitute an endorsement by Nassau, unless specifically stated. Product information is based solely on material received from suppliers.

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Is your work environment ready for the future? ABOUT NASSAU Nassau creates innovative work environment concepts that help to make your organization agile and future-proof and encourages your employees to reach their potential. Multidisciplinary teams Because these challenges do not stop at the boundaries of a professional domain, we work on assignments in multidisciplinary teams. Teams include specialists in the field of interior design, organizational change, training and coaching, ICT, information provision and graphic design. We create unique, tailor-made work environment solutions for our customers. What holds us together is our curiosity and the excitement that we feel when we explore innovate ways to create inspiring solutions. Focused on results and genuinely involved We are result-oriented, think pragmatically and are used to working for a wide variety of different (international) organizations. We take the time to understand the challenges our clients face and carefully identify needs whishes and demands. We are genuinely committed to our customers and offer state-of-the-art solutions. 'Clients don't come first. Employees come first. If you take care of your employees, they will take care of your clients.' - Richard Branson, CEO Virgin TEAM Consultant | Founder Jos van der Wielen Jos van der Wielen - is the owner and founder of Nassau - Workplace Strategy. After studying Work and Organizational Psychology at the Free University of Amsterdam, he specialized in flexible forms of work (telework, working from home) and innovative work environments. At Nassau, Jos focuses mainly on the development of new working methods, social innovation and agile forms of organization alternating between the role of advisor, researcher and trainer / coach. He has a lot of experience with the integrated design trajectories ('activity based' design) in almost all industry and government sectors. Jos also gives lectures, speaks regularly at conferences and has published articles in both academic and professional journals. He is co-author of the books “International Perspectives on Telework: 'from telecommuting to the virtual organization” (Routledge), “The New Way of Working” (Tiem) and “Sustainable Working” (Tiem). Flexible working concepts Jaques Giesbertz Jacques Giesbertz - studied Social Geography at the University of Utrecht and worked at various consultancies before establishing himself as a 'social entrepreneur'. He is the founder of social organizations 'GildePlus' and 'Stadouders'. Within Nassau, Jacques is active in developing and realizing integrated and flexible working concepts for social real estate. He usually works with what is already there (museums, libraries, theaters) and, by making the right connections and clever combinations, he is able to create new opportunities for collaboration that benefit all parties involved. The working community he developed in the Parktheater in Eindhoven is a good example of his skills and expertise. Interior architect Maud van Hees Maud van Hees - owns interARC interior design and architecture. After studying architecture at Delft University of Technology, she worked as an architect at UNStudio on various (international) projects. Since, 2016 she focusses entirely on interior architecture. After working at Nicemakers and Slangen architects, she started her own company in 2020. Together with Nassau, Maud develops and designs innovative work environment concepts for offices, schools and care institutions (from design to realization). Maud's way of working is personal, outgoing and inspiring. She works in close cooperation with clients to translate ambitions into a unique, sustainable and innovative physical design, demonstrating an exceptionally good eye for the human dimension. UX Design Hans Strijbos Hans Strijbos studied Spatial Design at the St. Joost Art Academy in Breda and attended aesthetics classes at the University of Amsterdam. After his studies he specialized in design for new media and industrial design. Hans worked as lead designer for Bang & Olufsen on various telecommunication projects. Within Nassau, Hans focuses on 'internal branding' and 'UX design'. Internal branding translates the culture, identity and core values of a company into the physical working environment in order to enhance the work experience. with UX design, the user experience is optimized in such a way that the user experiences the working environment as user-friendly and comfortable. NASSAU IS ASSOCIATED WITH Interarc is an architectural firm specializing in interior design for companies. Van der Architects focuses on providing creative solutions to work-place related issues and aims to create an architecture where users have an authentic experience of space. Livemobility is a platform that rewards employees for sustainable travel behavior. This way, employees are involved in the sustainability goals of companies.

Project Belastingdienst | Werken aan resultaat altijd en overal | Het Nieuwe Werken PROJECTS TAX SERVICE Working on results anytime, anywhere Introducing new ways of working at service divisions of the Tax and Customs Administration Working on results anytime, anywhere Using this slogan, the Dutch Tax Authorities have started developing and implementing an extensive program with the aim of promoting the new ways of working within its service divisions. The Ministry of Finance, in collaboration with the Center for Knowledge and Communication (CKC), has formed an expert team to support tax offices throughout the Netherlands with the introduction of new ways of working. Nassau supported the program director in the development and implementation of the HNW program (from vision to practice), contributed to the professionalization of the HNW team and helped various departments of the Tax Authorities with the introduction of HNW (Amsterdam, Eindhoven, Arnhem and Nijmegen). 4-member objective Stock Photo - Stock Photo - Stock Photos The objective of the Tax and Customs Administration when introducing HNW was 4-fold: Even better service to citizens and companies, by improving supervision and services and thereby increasing compliance Continue to work on social duty to organize work more effectively and efficiently and to facilitate it optimally Creating adequate working environments for employees that contribute to an optimal result, better cooperation and better work-life balance Connecting developments in a virtual, mental and physical environment - with and in the work of the Tax and Customs Administration BACK TO PROJECTS Contribution of the new way of working The added value of the New Way of Working must ultimately be reflected in effective cooperation and better performance, in which tools such as the physical working environment and ICT support the desired behavior. The New Way of Working thus contributes to the realization of the permanent task of the Tax and Customs Administration, good business operations, efficient supervision and increasing efficiency. “The HNW Program has combined knowledge and experience and ensured that HNW was tackled firmly in our organization. This helps us to take the next steps to achieve the organization we want to be: modern and efficient, driven by results for citizens and companies. ” Peter Veld - Director General of the Tax Authorities. "The HNW Program has combined knowledge and experience and ensured that HNW was tackled firmly in our organization." Peter Veld - Director General of the Tax Authorities BACK TO PROJECTS

Ontdek hoe hybride samenwerken optimaliseren uw organisatie verbetert. Nassau biedt oplossingen voor hybride samenwerken optimaliseren. PROJECTS Nassau Workplace Research Today, organizational success depends largely on the ability to adapt to new circumstances, not only by being at the forefront of the latest technologies, but also by making the organization more 'agile' and further develop the potential of employees. Organizational dynamics A modern work environment is expected to provide effective support for organizational dynamics. Whether it concerns the ever-changing space needs of teams that grow and shrink according to the circumstances, the opportunities to learn and experiment with new working methods, or the possibilities to share information and knowledge with each other, always and everywhere. Today, organizational success depends largely on the ability to adapt to new circumstances, not only by being at the forefront of the latest technologies, but also by making the organization more 'agile' and further develop the potential of employees. Organizational dynamics A modern work environment is expected to provide effective support for organizational dynamics. Whether it concerns the ever-changing space needs of teams that grow and shrink according to the circumstances, the opportunities to learn and experiment with new working methods, or the possibilities to share information and knowledge with each other, always and everywhere. BACK TO PROJECTS

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Project Tata Steel | Een activity based werkomgeving die medewerkers flexibilteit biedt, ondersteuning geeft, motiveert en inspireert PROJECTS Tata Steel | Sustainable in every sense An innovative, flexible working environment for Corporate Communications & Public Affairs According to Site Facilities (SF) the existing 'cellular office' concept at Tata Steel was up for revision. Serious doubts were raised regarding the future-proofing of the office concept. The immediate cause for this was the relocation of a number of departments located in buildings elsewhere on the site to the main office (the 'Dudok huis' - named after the famous Dutch architect Dudok) which would lead to serious capacity problems. Furthermore Site Facilities wondered whether the existing layout of the work floors was fit for purpose and whether the current way of working was adequately supported. In addition, Site Facilities indicated that it had its doubts about the appeal of the existing work environment with regard to finding and retaining employees. Tata Steel With offices in 26 countries and commercial offices in more than 35 countries, Tata Steel is one of the most international steel producers in the world and one of the largest steel producers in Europe. Dudokhuis The Dudokhuis (1951), the main building on the Tata Steel site 1951, was designed by the Dutch architect Willem Dudok and his partner Robert Magnée. The main building consists of an elongated three-storey office building interrupted by an almost equally high glass gate giving access to the production site. Over the years, three more wings have been added to the back of the building, on the production side. Integral design approach Tata Steel's Corporate Communications & Public Affairs (CCPA) department acted as the pilot department for the development and realization of an innovative work environment concept using the activity-based design approach. Nassau, in collaboration with management and employees of CCPA, mapped out the ambitions and developed and realized an innovative, integrated and flexible work environment concept. The new concept enables CC&PA employees to easily collaborate and communicate, share knowledge and expertise and generate new ideas without physical and digital barriers. The concept gives employees the freedom to adapt the choice of workplace to the activities to be carried out. This supports communication, collaboration and dynamic working methods much better than before. Sustainable in every sense The new, activity-based environment is 'sustainable in every sense'. Better use is made of the available m2. There are more workplaces per m2 and the number of m2 per employee drops from 13.8 m2 to 9.3 m2. The number of employees who can work in the department increases by almost 40%, which makes it easier to anticipate further personnel growth without having to adjust the working environment. In addition, operating costs per employee have fallen sharply. In addition, it was decided to work 'digital by default', to greatly reduce the use of paper and to remove the paper archives from the working floors as much as possible. In this way, the department contributed to reducing the C02 footprint. BACK TO PROJECTS “We can use the new work environment any way we want. This way of working enables us to be more productive, more creative and more enterprising.” - Hank Poot - Head of Internal Communications Strip Products Mainland Europe, Tata Steel BACK TO PROJECTS

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